Design Processes for FinTech UX
In this week’s episode, we had the opportunity to chat with Ed Orozco, senior product designer at Revolut to discuss his experiences and the many challenges when designing for Fintech.
Ed Orozco, with a decade of experience in design and a prominent Medium writer on design thinking, has played a pivotal role in Wander's growth. His journey from being one of the first employees at Wander to launching his own podcast, Growing Design, showcases his deep involvement in shaping effective design organizations. His insights on design processes, productivity tools, and the nuanced challenges of fintech design offer valuable lessons for designers at all levels.
Takeaways
📘 Must-Read Book: Recommends "How to Make Friends and Influence People" by Dale Carnegie, emphasizing its impact on understanding interpersonal relationships beyond its title's suggestion.
🛠️ Indispensable Tools: Highlights the importance of One Password and Apple Notes as essential tools for personal and professional organization.
🌐 Greatest Invention: Identifies the internet as the most impactful invention, acknowledging its profound effect on connectivity and information access.
💍 Personal Achievement: Considers getting married as a significant personal accomplishment, underlining the importance of having a supportive partner or circle for sharing and refining ideas.
🚗 Current Challenge: Shares his personal challenge of buying the right car as a first-time buyer, emphasizing the importance of balancing work stress with personal life decisions.
Summary
- Ed's transition from Colombia to France illustrates his global perspective and adaptability, enriching his design insights.
- He underscores the importance of continuous learning and discipline in writing, especially on topics related to design productivity and tool mastery.
- Orozco stresses that effective design processes create alignment within organizations and adapt to the changing dynamics of team compositions and project goals.
- In fintech design, he points out the critical need to navigate regulatory compliance, security concerns, and clear communication to protect and serve users effectively.
- Ed advocates for clarity in design, especially in fintech, to ensure user trust and understanding, emphasizing that clarity in design transcends visual aesthetics and includes information architecture and user experience sequencing.
