Cybersecurity
Tenable
Tenable is a leader in cybersecurity, renowned for its comprehensive vulnerability management solutions. Their flagship product, Nessus, is widely used for identifying and resolving vulnerabilities across various IT environments.
+20%
Conversion rates
Conversion rates from trial to subscription increased by 20%, attributed to the enhanced user journey and onboarding experience.
+45%
Increased user engagement
User engagement metrics, such as session duration and feature usage, showed a significant increase.
+100%
Dashboard redesign
Services Provided
Design Systems
UX Audit
UX/UI design
Roles
Project Manager
Product Leader
UX Designer
Vertical
Platforms
Industry
Cybersecurity
About the project
Task
Improve User Engagement: Create a more intuitive and engaging user interface (UI) for Nessus, making it easier for users to navigate and utilize its features.
Streamline Usability: Simplify complex workflows and reduce the learning curve for new users.
Problem
User Diversity: The user base ranges from highly technical cybersecurity professionals to less experienced IT staff.
Legacy Design: The existing UI had evolved over years, becoming inconsistent and cluttered.
Solution
Conducted in-depth user interviews and surveys to understand the pain points, needs, and preferences of various user personas also analyzed competing products to identify best practices and opportunities for differentiation. Performed a comprehensive audit of the existing Nessus interface to pinpoint areas of improvement.
Timeline
01
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The new design has not only made our product easier to use but has also strengthened our market position. We couldn't be more pleased with the results.
By addressing user concerns and enhancing the overall user experience, Fortress successfully transitioned customers towards direct tool usage.
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