Cinepolis

Cinépolis is a leading Mexican entertainment company in the cinematography industry across Mexico and LATAM. Its mission is to create exceptional value through fun, comfort, and entertainment in the cinema complex sector. As the fourth-largest cinema chain worldwide, it operates 889 complexes and employs over 33,000 people.

+10%

Improved user interfaces for cinema and showtime selection

tailored to enhance user experience.

+25%

Enhanced movie components allowing for greater flexibility and user engagement.

Refined food selection and checkout processes, designed to streamline user interactions and increase satisfaction.

Successful implementation of kiosks, expanding the app's accessibility and functionality.

Development of a comprehensive design system, ensuring consistency and efficiency across all app elements.

Services Provided

Native App creation

Website Collaboration

Design System

Staff Augmentation

Roles

1 Product Designer

1 Senior UX Designer

1 Product Strategist

‍

Vertical

Entertainment

Industry

Movie Theaters

‍

About the project

Task

Improve user interfaces for cinema and showtime selection, tailored to enhance user experience.

Problem

The primary challenge arose from multiple scope changes initiated by Cinépolis, which required a high degree of flexibility and adaptability from WANDR. These changes included adjustments to feature prioritizations such as the removal of Single Sign-On (SSO) and modifications to the memberships and Club Cinépolis sections, alongside enhancements to the notification system.

Solution

Successful implementation of kiosks, expanding the app's accessibility and functionality. Development of a comprehensive design system, ensuring consistency and efficiency across all app elements.