UX Audits are used to evaluate user experience, identify roadblocks, and resolve gaps that may exist.
By conducting UX Audits regularly, we can uncover why retention is low, how to convert more users to paid customers, and make improvements to user onboarding.
Through quantitative UX research, we analyze user behaviors to observe what your users actually do and how they do it. We then compare these findings against expectations to identify unnecessary obstacles that get in the way of completing their core tasks. By identifying friction, we uncover opportunities for improvement through design and interaction changes.
Through user interviews, we understand the “why” behind user behaviors and their motivations. We prepare user interview scripts based on hypotheses we want to test and recruit users according to your user personas.
By interviewing users and understanding their needs and goals, we can help you to prioritize product features, create better engagements, and ultimately drive conversion.
In our UX Audits, you'll receive a clear product roadmap on how to improve your user experience--from the first visit, through onboarding, and straight into retention. We'll analyze your product from top to bottom, and provide a detailed action plan for improvement with prioritized items that are easy to implement.
