USER EXPERIENCE & AUDITS
After working with countless entrepreneurs and companies, we’ve come to realize that most digital products fail because they are difficult to use, confusing, or frustrating.
In short, they have poor user experience.
At WANDR, we’ve tested multiple models for measuring usability through qualitative and quantitative research. We’ve designed a framework that allows us to evaluate digital interfaces based on a robust, state of the art methodology.
The result is a comprehensive and detailed report of your product’s usability problems, and suggestions on how to overcome them.
WHAT IS USER EXPERIENCE DESIGN?
User experience design (UX, UXD, UED or XD) syncs the following product components:
- Branding
- Design
- Usability
- Function
We work towards making your products more:
- Enjoyable
- Meaningful
- Valuable
- Relevant
- Effective
THE WANDR UX DESIGN PROCESS
The WANDR user experience design and audit process helps companies improve how usable their products are.
USER EXPERIENCE & AUDIT | WHAT YOU GET WITH WANDR
With so many options for UX strategy and design firms in Los Angeles (and around the world), we set ourselves apart from the others with unique processes… and even better people!
WANDR is based in Los Angeles; we can do in-person meetings and add people to your project from across the globe. We are fueled with international inspiration, and our small global team becomes an extension of your team.
We provide experts throughout the entire product strategy and design process. When you work with WANDR, your team includes not just one UI and UX Designer.
WANDR TEAM INCLUDES THE FOLLOWING FOR YOUR UX DESIGN PROCESS:
PRODUCT STRATEGIST
Works closely with the client to understand their business and product goals.
UX ANALYST
Focuses on the user experience requirements for the product.
UX RESEARCHER
Adds context to the user experience design process by researching your customer’s needs.
UX ARCHITECT
Well versed in UX design principles, the UX architect oversees consistency and feasibility of design on the project as a whole.
UX DESIGNER
The creative lead, the designer works on the illustrations and artwork for your product’s user experience.
AT WANDR, WE PROVIDE END-TO-END SERVICES FROM THE BRAND DEVELOPMENT AND RESEARCH PHASE, THROUGH UI AND UX, AND TECHNICAL DEVELOPMENT. OUR WORK WILL NEVER COMPROMISE THE SCOPE OF THE FULL DEVELOPMENT PROCESS.
SMAR7
SMAR7 is a B2B company that produces a suite of apps for Shopify store owners. With SMAR7, they get more revenue out of their online businesses.
One of their most popular apps, the SMAR7 Bundle Upsell, allows store owners to create custom popups that offer discounts, special promotions, or free shipping to their customers when they perform a certain action.
BOON
After our initial discovery phase, we determined that there were two very different personas we needed to address:
- Employees: A mobile app so they could easily refer people from their network with the convenience of their phones.
- Companies: A web app to manage job openings, recruiting processes and bounty payments for referral providers regardless of their operating system.
ENTERPRISE VS. STARTUP
DOES YOUR COMPANY NEED USER EXPERIENCE DESIGN OR A UX AUDIT?
We’re an enterprise company with an existing brand, can we work with WANDR for user experience design? Do we need a UX audit?
Absolutely! We can do a UX audit of your existing products. We then suggest suggest changes, or work on developing a product from scratch that meets any new customer problems.
The WANDR Product Strategy and UX Design Firm is based in Los Angeles, but has team members around the world. Our agile, international team allows us to stay ahead of global trends, and build scale-able data-driven designs.
We’re a startup company, is it too soon to do user experience design?
Startups — we’ve been there! Building a company from scratch means limited time and resources. We’ve helped startups raised over $100 Million dollars, and built hundreds of brands from the ground up.
It’s never too soon to work on researching, validating, and designing your product. If anything, building a viable product is critical to building a viable company.
We have special deals for startups. User experience design is included in our Startup Bootcamp.
Alternatively, contact us directly at [email protected] for a custom startup package.
What’s the difference between WANDR User Experience Design Services for startups vs. for enterprise companies?
We don’t believe in a “one-size fits all” solution for every company’s UX. We work with companies, whether small or large, to understand and prioritize their product goals.
At WANDR, we strive to maintain a standard of excellence for all of our services and all of our clients.
We also understand that startups have to make difficult product choices based on their limited resources. We’re here to help and we’ve created a program specifically for startups.
On the other hand, many of our enterprise clients have built-in processes of their own. They frequently have more people who need to approve partner work, or pre-requisites in scope of work. Our enterprise clients can invest more time into large case studies, extensive research, and often times request additional user experience options.
We’re here to help both large-scale and small-scale companies alike.
OTHER USER EXPERIENCE FAQS
How long does a UX Design project take?
After years of user experience work, we’ve learned that each client and project is unique. Some enterprise companies have long-hauled approval process across different verticals; some startups are on a tight deadline — then there’s everyone in between.
In short, there is no definitive timeline for all projects. Instead, we meet with you to discuss your goals, and create a timeline together.
We meet weekly, set the scope of work for the week, and deliver accordingly. We can structure a project across a few weeks or a few months, based on the total scope of work, your timeline, and resources.
Do I need a UX Designer or a UX Consultant?
Read more full response on the WANDR Blog.
What should I look for when hiring for UX?
For Senior UX Designer questions and Design Lead questions read our full blog post “How to Hire the UX Designer you Need.”
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