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User Experience & Audits
User Experience
& Audits

After working with countless entrepreneurs and companies, we’ve come to realize that most digital products fail because they are difficult to use, confusing, or frustrating.

In short, they have poor user experience.

At WANDR, we’ve tested multiple models for measuring usability through qualitative and quantitative research. We’ve designed a framework that allows us to evaluate digital interfaces based on a robust, state of the art methodology.

The result is a comprehensive and detailed report of your product’s usability problems, and suggestions on how to overcome them.

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What is user experience design?

User experience design (UX, UXD, UED or XD) syncs the following product components:

• Branding
• Design
• Usability
• Function

We work towards making your products more:

• Enjoyable
• Meaningful
• Valuable
• Relevant
• Effective

The WANDR UX Design Process
The WANDR UX Design Process
The WANDR user experience design & audit process helps companies improve how usable their products are.
User Experience & Audit | What you get with WANDR
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With so many options for UX strategy and design firms in Los Angeles (and around the world), we set ourselves apart from the others with unique processes, and even better people.

WANDR is based in Los Angeles; we can do in-person meetings and add people to your project from across the globe. We are fueled with international inspiration, and our small global team becomes an extension of your team.

We provide experts throughout the entire product strategy and design process. When you work with WANDR, your team includes not just one UI UX Designer.

WANDR team includes the following for your UX design process:
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Product Strategist
Works closely with the client to understand their business and product goals.
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UX Analyst
Focuses on the user experience requirements for the product.
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UX Researcher
Adds context to the user experience design process by researching your customer’s needs.
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UX architect
Well versed in UX design principles, the UX architect oversees consistency and feasibility of design on the project as a whole.
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UX Designer
The creative lead, the designer works on the illustrations and artwork for your product’s user experience.
At WANDR, we provide end-to-end services from the brand development and research phase, through UI and UX, and technical development. Our work will never compromise the scope of the full development process.
WANDR: Product Strategy and
                     UX Design Firm based in Los Angeles and around the world | case-preview-boon
Boon
iOS / Web

After our initial discovery phase, we determined that there were two very different personas we needed to address:

• Employees: A mobile app so they could easily refer people from their network with the convenience of their phones.

• Companies: A web app to manage job openings, recruiting processes and bounty payments for referral providers regardless of their operating system.

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WANDR: Product
                    Strategy and UX Design Firm based in Los Angeles and around the world | case-preview-k-laser
K-LASER
GUI / Hardware

K-Laser approached us to design the graphical interface of their devices. The project required a good level of understanding on how the hardware operated and the features it provided.

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WANDR: Product Strategy
                    and UX Design Firm based in Los Angeles and around the world | case-preview-smar7
Smar7 Apps
iOS

SMAR7 produces a suite of apps that Shopify store owners get more revenue out of their online businesses.

One of their most popular apps, the SMAR7 Bundle Upsell, allows store owners to create custom popups that offer discounts, special promotions or free shipping to their customers when they perform a certain action.

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Enterprise vs. Startup
Does your company need a User Experience Design or UX Audit?
We’re an enterprise company with an existing brand, can we work with WANDR for user experience design? Do we need UX audit?

Absolutely! We can audit your existing user experience and suggest changes, or work on developing a product from scratch that meets your existing brand direction.

The WANDR Product Strategy and UX Design Firm is based in Los Angeles, but has team members around the world. Our agile, international team allows us to stay ahead of global trends, and build scale-able data-driven designs.

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We’re a startup company, is it too soon to do user experience design?

Startups -- we’ve been there! Building a company from scratch means limited time and resources. We’ve helped startups raised over $100 Million dollars, and built brands from the ground up.

It’s never too soon to work on researching, validating, and designing your product. If anything, building a viable product is critical to building a viable company.

We have special deals for startups. User experience design is included in our Startup Bootcamp .

Alternatively, contact us directly at hello@wandr.studio for a custom startup package.

What’s the difference between WANDR User Experience Design Services for startups vs. for enterprise companies?

We don’t believe in a “one-size fits all” solution for every company’s UX. We work with brands, whether small or large, to understand and prioritize their product goals.

At WANDR, we strive to maintain a standard of excellence for all of our services and all of our clients.

However, we understand that startups have to make difficult product choices based on their limited resources. We’re here to help and have created a program specifically for startups .

On the other hand, many of our enterprise clients have built-in processes of their own. They frequently have more people who need to approve partner work, or pre-requisites in scope of work. Our enterprise clients can invest more time into large case studies, extensive research, and oftentime request additional user experience options.

We’re here to help both large-scale and small-scale companies alike.

Other User Experience FAQs
How long does a UX Design project take?

After years of user experience work, we’ve learned that each client and project is unique. Some enterprise companies have long-hauled approval process across different verticals; some startups are on a tight deadline -- then there’s everyone in between.

In short, there is no definitive timeline for all projects. Instead, we meet with you to discuss your goals, and create a timeline together.

We meet weekly, set the scope of work for the week, and deliver accordingly. We can structure a project across a few weeks or a few months, based on the total scope of work, your timeline, and resources.

let’s start
let’s start